The FinTech Hub
Source: Live Mint Teleperformance SE, the largest call centre operator in the world, is deploying artificial intelligence across its centres in India to ‘soften’ the accents of English-speaking Indian employees, according to a Bloomberg report. The company says it would make them more ‘understandable’. Notably, Teleperformance provides customer support to major companies like Apple, Samsung,…
Source: The Verge The United Kingdom dealt a significant blow in its war on encryption last week that, aside from blemishing Apple’s meticulously curated privacy commitments, could have worldwide ramifications for personal data protections. And while several days have passed since Apple pulled its Advanced Data Protection (ADP) feature from UK customers, other end-to-end encryption…
Source: The Verge Apple customers filed a class action lawsuit against the company, alleging it misled consumers with claims that certain Apple Watches are carbon neutral. For a product to be considered carbon neutral, its manufacturer has to offset or cancel out any pollution the item generates. Apple said in 2023 that “select case and…
Source: The Verge Severance has always been a horror story, albeit one set in a mostly generic office. That blandness is a large part of what makes it so scary: underneath the corporate speak, drab decor, and unflattering fluorescent lighting is something very sinister. And in the show’s latest episode, it uses that energy to…
Source: The Verge The Apple Watch is now the smartwatch of choice for National Hockey League officials. Apple and the NHL just announced a collaboration where on-ice officials will wear Apple Watches that are running special software to receive important in-game information. Using the custom-built NHL Watch Comms app, on-ice referees can view the game…
Source: The Verge Amazon has been trying to make virtual assistants happen for more than a decade. Alexa is, by many definitions, wildly successful, but it has so far failed to become the kind of omnipresent, omnipotent helper the company imagines. (It has also, by all accounts, failed to become a compelling business for Amazon.)…
Source: The Verge Apple announced in a whitepaper that it plans to introduce a bunch of new child safety features, including letting parents share their kids’ age ranges with apps, refreshing the App Store’s age ratings system, and making it easier for parents to set up Child Accounts for their kids. The company says it…
Source: The Verge Microsoft is releasing a native Copilot app for macOS today. Much like the Windows app, the Copilot version for Mac will provide access to the web-based version of Microsoft’s AI assistant, where you can upload images and generate images or text. The macOS version of Copilot also includes a dark mode and…
Source: The Verge The iPhone 16E is everything I love and hate about iOS. FaceTime at your fingertips. A reliable camera. Simplicity. Familiarity. They’re the pillars of the iPhone experience, and Apple’s newest phone has ‘em. My husband picked up the 16E, concerned that he would have to “learn something new” to use it. He…
Source: The Verge Apple has acknowledged a peculiar bug with the iPhone’s dictation feature that briefly displays “Trump” when someone says the word “racist.” The Verge has been unable to reproduce the issue, but it picked up attention on Tuesday after a video demonstrating the strange substitution went viral on TikTok and other social media….
