Air India refunds Rs 5 lakh to passenger on India-US flight: Here’s why
Source: Business Standard Air India recently issued a full refund to a first-class passenger after a social media post about his disappointing experience on a long-haul flight went viral. Anip Patel, founder of Chicago-based VC firm CaPatel Investments, had paid $6,300 (approximately Rs 521,000) for a first-class ticket from Chicago to Delhi but was…