World’s largest call centre uses AI to ‘neutralise accent’, making staff sound less Indian | Mint

World’s largest call centre uses AI to ‘neutralise accent’, making staff sound less Indian | Mint

Source: Live Mint Teleperformance SE, the largest call centre operator in the world, is deploying artificial intelligence across its centres in India to ‘soften’ the accents of English-speaking Indian employees, according to a Bloomberg report. The company says it would make them more ‘understandable’. Notably, Teleperformance provides customer support to major companies like Apple, Samsung,…

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Why Infosys co-founder Nandan Nilekani believes ‘mechanistic’ AI will make ‘uniquely human’ qualities more valuable… | Mint

Why Infosys co-founder Nandan Nilekani believes ‘mechanistic’ AI will make ‘uniquely human’ qualities more valuable… | Mint

Source: Live Mint Artificial intelligence (AI) and its applications cannot fully replace people, Nandan Nilekani believes. And that’s because “mechanistic” process is unable to replicate “uniquely human” qualities, the Infosys co-founder said. Speaking to Moneycontrol at an AIMA event, Nilekani stated that AI will never replace human skills such as collaboration, creativity, empathy and leadership…

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Microsoft unveils Majorana 1 chip: 5 Things to know about this quantum computing breakthrough | Mint

Microsoft unveils Majorana 1 chip: 5 Things to know about this quantum computing breakthrough | Mint

Source: Live Mint Microsoft has made a significant leap in quantum computing with the introduction of Majorana 1, a revolutionary quantum chip powered by a new topological core. This development could bring practical quantum computing much sooner than expected. Here are the five most important things to know about this breakthrough: 1. A Brand-New State…

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How AI will divide the best from the rest

How AI will divide the best from the rest

Source: Live Mint Mr Altman’s prediction taps into an established school of thought. As large language models first gained popularity in the early 2020s, economists and bosses were hopeful that they, and other AI tools, would level the playing field, with lower-skilled workers benefiting most. Software capable of handling tasks such as protein-folding and poetry-writing…

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